Contact Us
Got a question about one of our crypto casino reviews, spotted something that's changed since we last checked, or want to flag an error? This page explains what Online Crypto Casino can and can't help with, and the best way to reach us.
What we can help with
We're an independent research and comparison site covering crypto casinos available to US players — sites like BetPanda, CoinPoker, Cryptorino, LuckyRollers and the other operators ranked on 7thmichigan.us. We can help with:
- Questions about how we scored or ranked a particular casino
- Corrections — a bonus term, licence detail, or supported coin that's changed
- Suggestions for a crypto casino we haven't covered yet
- General questions about how crypto deposits, withdrawals or no-KYC play typically work
- Feedback on the site itself, including anything you think we've got wrong
What we can't help with
This is important to say plainly: Online Crypto Casino does not operate a casino, hold player funds, process deposits or withdrawals, or manage anyone's account. We're a review and comparison resource, not an operator. That means we cannot:
- Access, unlock or verify a player account at any of the sites we review
- Resolve a withdrawal delay, bonus dispute, or verification issue — that has to go through the casino's own support team
- Offer legal, tax or financial advice. For anything touching gambling winnings or crypto gains, speak to a qualified tax professional; for anything about your state's gambling laws, check official state resources or consult a lawyer
- Confirm whether a specific offshore site is licensed to operate in your exact state — offshore crypto casinos sit in a legal grey area for US players, licensed in jurisdictions such as Curaçao or Anjouan rather than by any US regulator, and availability varies by state
If your question is about how a casino's bonus, wagering requirement or coin support works in general, our casino comparison guides are usually the fastest place to look before reaching out.
Account, deposit and withdrawal issues
If you've deposited or are trying to withdraw at a casino and something isn't working as expected, contact that casino's own support channel directly — most crypto casinos offer live chat or email support and are better placed to check your specific transaction, wallet address or verification status than we are. Keep a record of your wallet address, transaction hash and any support ticket numbers, as these speed up resolution.
Responsible gambling and support
If you or someone you know is struggling to control their gambling, that's more important than any review or ranking on this site. The National Problem Gambling Helpline is available at 1-800-GAMBLER, and our Responsible Gambling page has further tools and information. Offshore crypto casinos may not offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth setting your own limits before you play.
Before you write in
A few quick checks can save time:
- If your question is about a specific casino's bonus terms, check the operator's own terms and conditions page first — figures and wagering requirements can change
- If it's about eligibility in your state, check your state's current gambling laws, since these vary and offshore sites often self-restrict certain states
- If it's about our methodology or ratings, our About Us page outlines how we assess and score each site
Editorial independence and disclosure
Online Crypto Casino may earn a commission if you sign up with a casino through a link on this site. That relationship never decides our ratings — operators cannot pay for a better position, and we tell you where a site falls short. If you think a review has missed something or a fact has moved on since our last check, we want to hear about it.
For anything relating to how this site is used, our data, or our Terms and Conditions, those pages cover the detail in full. This site is intended for adults of legal gambling age only — 18+ or 21+ depending on the casino and your state's rules — and gambling always carries the risk of losing money, including added exposure to crypto price volatility while funds sit in a casino wallet.